Tag Archives | value

Betty, Come Back: Identity Confusion at LinkedIn

Part One: “You’re the Greatest! And You, Too!”: Breaking Trust One day I got a message. Someone had “endorsed” my work on LinkedIn. Then someone else did. Some were clients and others I knew who knew my work. I was grateful. One was a friend who knows my work only through our conversations about it […]

Read full story Comments { 2 }

The Currency, or Why Do You Charge?

So here you are offering a deal. What does the customer do?

Read full story Comments { 0 }

Nice Doing Business With You

Eek! “Send it back to the manufacturer.” We all know what that means.

Read full story Comments { 0 }